Information to be published

How the information can be obtained – for example, website or hard copy

Cost

Class 1 - Who we are and what we do

(Organisational information, structures, locations and contacts)

This will be current information only



Who’s who in the practice

Information about those who work at the practice is available in the practice information leaflet, which is available from the practice reception. The information is also published on our practice website at www.cottondental.co.uk

No charge

Contact details for the practice (named contacts where possible with telephone number and email address (if used))

These details are available in our practice information leaflet, which is available from the practice reception. The information is also published on our practice website at www.cottondental.co.uk

No charge

Opening hours

This information is available in our practice information leaflet, which is available from the practice reception. The information is also published on our practice website at www.cottondental.co.uk

No charge

Class 2 – What we spend and how we spend it

(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit)


Current and previous financial year as a minimum



Details on NHS funding received by the practice and the cost of operating the NHS contract. We would expect dentists to consider publishing as much information as possible, including as much detail as possible.

Information on NHS funding and contract targets is available from Mr N L Slack B.D.S.


No charge

Total annual expenditure on the provision of our contracted services (since most practices also provide care to patients on a private basis, the costs have been apportioned)


Practice costs for providing services relate to the provision of both NHS and private care. We have, therefore, apportioned our expenditure to reflect the number of NHS patient.


The total annual expenditure for the provision of our contracted services is available for:


  • Staff and personnel costs

  • Premises and equipment costs

  • Utilities cost, materials and supplies


The information is available from Mr N L Slack B.D.S.


Reasonable copying costs will be charged

Audit of NHS income, if held


The practice is not subject to formal audits, so this information is not held.



Class 3 – What our priorities are and how we are doing

(Strategies and plans, performance indicators, audits, inspections and reviews)


Current and previous year as a minimum




Plans for the development and provision of NHS services


This information is available in our practice information leaflet, which is available from the practice reception. The information is also published on our practice website at www.cottondental.co.uk.

No charge

Performance data including performance against targets

This information is available from Mr N L Slack B.D.S.

No charge


Practice inspection. Inspection reports by regulators the Care Quality Commission (CQC).

The date and conclusions of our last practice inspection are available from Mr N L Slack.

Reasonable copying costs will be charged

Class 4 – How we make decisions

(Decision making processes and records of decisions)

Current and previous year as a minimum





Records of decisions made in the practice/firm affecting the provision of NHS services.



As a small business, we do not normally maintain formal records of management decisions. However, any changes in the provision of NHS services are incorporated into the practice information leaflet. Our current practice information leaflet is available from the practice reception. We may also notify patients via notices in our reception area.


No charge

Class 5 – Our policies and procedures

(Current written protocols, policies and procedures for delivering our services and responsibilities)

Current information only.




Policies and procedures about customer service

Information about our customer service is included in our patient information leaflet, which is available from the practice reception.

No charge

Policies and procedures about employment of staff

Copies of the practice disciplinary policy and grievance policy are available from the practice reception.


No charge

Equality and diversity policy

A copy of the practice policy on equality and diversity is available from the practice reception


No charge

Health and safety policy

A copy of the practice health and safety policy is available from the practice reception

No charge

Infection control policy

A copy of the practice infection control policy is available from the practice reception.


No charge

Radiation protection checklist

A copy of the practice radiation protection checklist is available from the practice reception.


No charge

Complaints procedures (including those covering requests for information and operating the publication scheme)

A copy of the practice complaints procedure is available from the practice reception. Information about how to make a complaint is also published on the practice website at www.cottondental.co.uk.


No charge

Records management policies (records retention, destruction and archive)

A copy of the practice records management policy is available from the practice reception.


No charge


Confidentiality and data protection policies


Copies of the practice confidentiality policy and data protection code of practice are available from the practice reception.



No charge

Policies and procedures for handling requests for information


A copy of the practice procedure for handing requests for information is available from the practice reception.



No charge

Practice information leaflet


Our practice information leaflet can be obtained from the practice reception. The information is also published on our practice website at www.cottondental.co.uk.



No charge

Class 6 – Lists and Registers

Currently maintained lists and registers only.

We recognise that it is unlikely that dentists are going to have registers available for public inspection and while this remains the case ‘none held’ can be entered in this section.



Any publicly available register or list


This information is not held


Class 7 – The services we offer

(Information about the services we offer, including leaflets, guidance and newsletters produced for the public)


Current information only




The services provided under contract to the NHS

This information is included in our practice information leaflet, which is available from the practice reception. The information is also published on our practice website at www.cottondental.co.uk.


No charge

Charges for any of these services

Information about NHS patient charges is included in our practice information leaflet, which is available from reception. The information is also published on our practice website at www.cottondental.co.uk.


No charge

Information leaflets

Oral health information is available in various patient information leaflets, which can be obtained from the practice reception. Information is also published on our practice website at www.cottondental.co.uk.


No charge

Out of hours arrangements


Information about out-of-hours emergency care is available in the practice information leaflet, which is available from the practice reception and published on the practice website.

No charge